Meeting or exceeding the client’s expectations is key for any business. A large part of that key is strategic planning. No matter how great the individual staff members are at their job, as a team they can do better. This article explains how, with a small investment of time, you can build a much more effective team that works together to improve client satisfaction.
About Bill Hood 413 Articles
Bill Hood is an International Consultant in the Screenprinting Technologies, focusing on consistency, predictable outcomes and reproducible results. He is the author of over 50 books on the screenprinting technologies as well as thousands of technical articles, many of which are available at www.screenprintbooks.com online. He writes for Solutions Journal Magazine and other trade publications, is a speaker at various events and has judged international screenprinting competitions. He can be contacted through his website at www.billhoodconsulting.com online.