Building On Effective Planning

February 18, 2015 Bill Hood 0

Meeting or exceeding the client's expectations is key for any business. A large part of that key is strategic planning. No matter how great the individual staff members are at their job, as a team they can do better. This article explains how, with a small investment of time, you can build a much more effective team that works together to improve client satisfaction.

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Controlling the Process

December 13, 2014 Bill Hood 0

Unless you work on gaining control over that which you have no control at the moment, become more efficient, more productive, increase your quality and...

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Cost to Library Screens

December 10, 2014 Bill Hood 0

Let’s talk about the real costs to library screens in lieu of reclaiming them after every job. The goal is to allow you to rethink...

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Differentiating Yourself

December 10, 2014 Bill Hood 0

I received an email that asked the question, “How easy is it for a potential client, to find providers offering a similar service to yours,...

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Staff Motivation Made Easy

December 10, 2014 Bill Hood 0

Motivating the staff of any business is difficult. Having visited with thousands of business owners over the past several decades, one of the biggest problems...

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6 Ws of Delegation

December 10, 2014 Bill Hood 0

When you assign work to a staff member, you probably know that it’s important to be clear about what the desired outcome of the work...

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Who Do You Trust?

December 10, 2014 Bill Hood 0

While “Who Do You Trust?” is the title of my latest article, the more important question might be – Who Trusts You? Nothing should be...

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