This is about a printer in a small town that is just starting out and how he is assuring his future by becoming the best printer in town. A good read for those who want to improve their quality and be able to charge more for their work. His biggest lesson was to solve the problems at their root level and to never apply a band-aid to get things to work.
Bill Hood is an International Consultant in the Screenprinting Technologies, focusing on consistency, predictable outcomes and reproducible results. He is the author of over 50 books on the screenprinting technologies as well as thousands of technical articles, many of which are available at www.screenprintbooks.com online. He writes for Solutions Journal Magazine and other trade publications, is a speaker at various events and has judged international screenprinting competitions. He can be contacted through his website at www.billhoodconsulting.com online.